Orkestra Connect Delivers
Modern communication solutions that unify voice, messaging, video, and contact center workflows into one seamless experience.
We orkestrate your entire communications stack
From business phone systems to AI-powered customer engagement platforms, leveraging leading UCaaS, CCaaS, and CPaaS technologies.
Whether you’re a team of 10 or an enterprise of 10,000, Orkestra simplifies your voice infrastructure, integrates your apps, and gives you complete control over every interaction.
Who We Support
Unified Communications as a Service (UCaaS)
Modern cloud phone systems with enterprise-grade reliability.
- RingCentral, Zoom Phone, Microsoft Teams Voice, 8x8
- Voicemail to email, SMS, mobile app support
- CRM and email integrations
- Auto-attendant and IVR design
- Global call plans and usage-based billing
Communications Platform as a Service (CPaaS)
Customize your customer journey with APIs and automation.
- Send automated texts, reminders, and alerts
- Build branded chatbots and messaging flows
- Web-to-SMS and app-based engagement
- Integrate into apps, portals, e-commerce, or legacy CRMs
- Supports Bandwidth and other CPaaS engines
Why Orkestra Connect
- endor-neutral guidance with clear comparisons
- End-to-end deployment: design, porting, training, go-live
- Fully managed MAC-D support post-launch
- Custom workflow mapping + user-level configuration
- SLA-backed performance with tiered escalation
“You don’t just get a phone system — you get a communication strategy that scales.”
Contact Center as a Service (CCaaS)
Cloud-native call centers designed for visibility and performance.
- AI-enhanced routing and agent assistance
- Real-time analytics and dashboards
- Omnichannel support: voice, chat, SMS, social
- Workforce management, quality monitoring, call recording
- Integration with Salesforce, HubSpot, Zendesk, and more
Migration Services
Still on premise? Let’s bring your voice to the cloud — safely.
- Analog-to-VoIP transitions
- POTS line replacement
- PRI and SIP trunk migrations
- Microsoft Teams voice enablement
- Pre-port audits and downtime planning
Use Cases We Support
- Sales teams using Zoom or RingCentral across time zones
- Multi-site companies needing call routing by department/location
- Startups looking to embed SMS workflows into onboarding
- Customer service teams replacing legacy call centers
- Finance/legal needing secure call recordings and audit trails